National occupational standards matrix

Level: Team leader I Learning duration: 3 months

On the third level your employees learn eight learning programmes in leadership and management in each leadership capability: managing self, providing direction, facilitating change, working with people, using resources and achieving results.

National occupational standards matrix

Leadership zone

Standard

Learning course

A1. Manage your own resources

A. Managing self and personal skills

A1. Manage your own resources

SM 02. Working role

D1. Develop productive working relationships with colleagues

D. Working with people

D1. Effective business communications

COM 02. Public speaking

D5. Allocate and check work in your team

D. Working with people

D4. Build and manage teams

TEAM 01. Building teams / TEAM 02. Managing teams

D7. Provide learning opportunities for colleagues

D. Working with people

D3. Provide learning opportunities for colleagues

DE 01. Providing learning opportunities / DE 02. Organisational learning and development

E10. Take effective decisions

E. Using Resources

E2. Take effective decisions

DM 01. Taking decisions

F19. Sell products/services to customers

F. Achieving results

F2. Sell products/services to customers

SALES 01. Selling